• Personalized staff training plans
  
• Convenient and accessible course content
  
• Flexible scheduling
  
• Coaching Support
  

• Human Resources
  
• Leadership and Team Dynamics
  
• Effective Marketing Using Web 2.0
  
• Customer Experience
  
• Career Development for Non-Career Development Professionals
  

Our team of training professionals will be happy to work with you to build a customized training plan for your organization.

Consulting Solutions

We help governments and businesses develop and implement human resources solutions that generate meaningful, long-term results. Our dynamic team has worked with more than 65,000 businesses and has designed and delivered over $300 million in employment programming with demonstrated success.
Our solutions include:

• needs assessments to determine how to address issues such as high unemployment within specific populations
  
• surveys on topics including employing persons with disabilities and skills shortages
  
• targeted job placement assistance
  
• Customer Solutions team support - this division makes over 100,000 calls a year to access the hidden job market, monitor program participants, provide online case management support and determine labour market trends
  
• CaseFLO – our industry-leading client and case management technology
• job matching to streamline the hiring process
• employee retention and re-placement services – once a job placement is made, our team provides follow-up monitoring to both clients and employers. If necessary, clients are supported in finding more than one job
  
• up-to-date labour market information

Government solutions that change lives
With sustainable, cost-effective employment solutions, we reduce federal, provincial and municipal cost pressures through proven partnerships. By working strategically with existing social service infrastructures, we maximize government funding and strengthen communities. If your government is striving to address labour force issues, high unemployment or poor workforce attachment for income assistance recipients, we will work with you and your stakeholders to reduce the social service caseload.

Strategic solutions for employers and professional associations
At WCG, we work with organizations to gain knowledge of their business goals and determine the most efficient, cost-effective ways to deliver desired results. Since 1995, we have used our expertise to help more than 65,000 businesses solve their most complex human resources challenges.

Our research and support services are vital to the continued growth and success of many professional associations. As such, we have consulted with organizations including chambers of commerce, Retail BC and the BC Construction Association to design training programs, websites, job banks and other services as required.

Surveys and research
We conduct small and large scale surveys on human resources issues and analyze regional labour market trends and their implications. With the support of our Customer Solutions team, we gather vital research to help governments, business owners and job seekers make more informed choices. This information contributes to increased job satisfaction and workforce attachment, better economies and stronger communities.

For examples of our surveys click here.